1. Scope
These terms govern the use of the escarlate.net website, including the online shop, ticket sales and application forms.
2. Orders
An order is only confirmed once ESCARLATE has verified the payment. Prices are shown in Kwanzas (Kz). Orders not paid within the stated deadline are cancelled automatically.
3. Tickets
Tickets are only issued after payment is confirmed and contain a unique QR code. Each ticket allows a single entry. Tickets for partner events are the responsibility of the respective organiser, identified on the event page.
4. Exchanges and returns
For hygiene reasons, lingerie and underwear can only be exchanged if unopened and in their original packaging, within 7 days of delivery.
5. Applications
ESCARLATE works exclusively with people aged 18 and over. Submitting an application does not guarantee representation or work. ESCARLATE never charges to assess applications.
This is a translation for information purposes; the Portuguese version prevails.